8 April 2017

Maintenance Fee Invoices for Weeks 20 – 33
Maintenance Fee Payments

Maintenance Fee Invoices covering Weeks 20 to 33 were emailed to owners who have provided an email address on April 15th.  Owners without Email and who have provided Postal Addresses will receive their invoices in the post during the following week.  Wherever possible and practical possible owners who have not provided email addresses or postal addresses will be informed by telephone that we cannot deliver their invoice to them.

We have still not received a complete Club Membership Register from WimPen, despite the Arbitrator making an order, so there may be inaccurate information in the invoice for which we apologise.  If so please contact Dot and Ray Steele, 1 Welbeck Close, Dronfield Woodhouse, Derbyshire, S18 8ZT Tel +441246 888167, email: admin@losclavelesowners.eu  so that we can amend the information about your ownership, as we are required to do under the Constitution.

Also, if you no longer own the weeks invoiced for, or your information is incomplete or wrong, please contact Dot and Ray Steele, as above.

As previously stated the Committee is waiving the late payment fee for weeks 20 to 30 as part of the transitional arrangements. However, as we need to let the resort know who has paid, we ask that we receive your fees no later than a week before you are due to arrive.

Owners whose occupation starts after week 30 need to ensure that they pay their maintenance fee 6 weeks prior to occupation otherwise they will incur an additional 10% charge.  Please be aware that apartments and weeks of those members who do not pay their fees will be blocked to their use.

If you normally pay your invoice in monthly instalments please liaise with Dot and Ray Steele to arrange this payment method.
We request that you make payment promptly, following the guide below for recommended methods of payment.

For legal reasons at present we can only take payment in £ sterling. We are collecting the money for a UK based company and 80% of our owners are in the UK.  We have based the fees we are charging on a rate of £1 = €1.11 and applied this to the existing fees in euros, and a small increase to cover bank charges and the cost of transferring money to Spain. No additional charges will be made for different methods of payment including debit and cards.

We recommend that you make your payment in one of the following ways:

By bank transfer.

The bank details are as follows:
Bank: HSBC
Sort code: 40-35-19
Account name: Club Los Claveles Ltd
Account number: 01770551
IBAN: GB82MIDL40351901770551
BIC/Swift: MIDLGB2147R

By cheque, payable to Club Los Claveles Ltd. and posted to the UK administration address at the top of the invoice.

Online by Credit or Debit Card or Paypal using our online payment service. (Note: This requires prior registration on the Los Claveles Owners Website https://www.losclavelesowners.eu ).

Log on to the website in the normal way. Click on the ‘Your Account’ link in the Owner Menu box on the Right Hand Side of the page and follow the instructions given.

Please ensure that you include your name and your Invoice Number on any transfer to ensure that we credit the monies to the correct account.

It would also be advisable to email a copy of the transfer confirmation to us at admin@losclavelesowners.eu
 so that we can send you a receipt of payment.  Please also bear in mind that we will only credit to your account the amount we receive from our bank after deduction of any bank charges.

Please also complete the accompanying Advice of Services Form indicating your arrival details and what you require and email it to info@losclavelesowners.eu
 in good time for your arrival.

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